How do you get your chargers listed on Zapmap and Google Maps?

Ask your operator whether it supplies Zapmap through a live data feed before submitting a new public charger. Zapmap gives a typical manual addition time of 2–4 weeks [S1]. Google Maps has a separate missing-place process [S2]. Prepare accurate location, access and charging details, then check the public result after review. Checked October 2026.

Last checked 16 October 2026

To help drivers find the EV chargers at your UK hotel on maps and apps, ask your operator whether a live feed already supplies Zapmap; otherwise use its public-chargepoint addition route [S1]. Check Google Maps for an existing place before adding a missing location [S2]. Confirm the entrance, access hours and charging details, then check the published listings [S3].

How do you add a public charger to Zapmap?

First ask your chargepoint operator how it sends location data. Zapmap explains that live data partners supply their own feeds and that it does not act on user suggestions for those partners. For a charger outside those feeds, its app route is Settings, Add a charge point, then Add public charge point. Follow the current on-screen instructions. [S1]

Agree who owns the task before opening forms. You might control the car park while the operator controls the charger identifiers and status feed. Ask for a named contact who can reconcile the commissioning record with the public listing. Keep a record of the route chosen and the information submitted.

Your readiness checklist should distinguish an installed charger from one that is commissioned and available to drivers. Set a launch plan around the actual opening arrangements. Request confirmation that the map record will describe any restricted hours, gates or access conditions accurately.

How do you add an EV charging location to Google Maps?

On a computer, Google’s documented process is to open Maps, search for the missing place’s address and select Add a missing place. Follow the available fields for the actual charging location. Google also provides a separate claim-and-verification route for eligible Business Profiles. [S2]

Search the address and inspect existing pins before submitting. Agree with the operator whether it manages the charging location’s record. Avoid creating another record for an installation already shown under a different entrance or name. A hotel, shop and charging location may describe different services at the same address, so make the intended place clear.

Prepare the actual service name, website, telephone contact, opening hours and location photographs. Use whatever charging-specific fields are available for that record. Do not assume a form will expose every connector or live-status feature seen elsewhere in Maps. If a field is missing, ask the operator to check its data route instead of repeatedly submitting duplicate places.

What charger details should you prepare before submission?

Use the following as a suggested handover sheet. It is a practical checklist, rather than a claim that each platform requires every field.

A kilowatt (kW) measures charging power; a kilowatt-hour (kWh) measures energy delivered. Keep the distinction clear when checking the rating and tariff. Ask the installer to explain any load-sharing arrangement, so you do not describe the nameplate rating as the power every connected vehicle will always receive.

Use the driver-needs guide to review information from the visitor’s perspective. The software guide helps you prepare questions about data ownership and fault updates.

Does a map listing provide live charger availability?

First confirm legal scope. Regulations 5–10 have an exemption for operators meeting the statutory microbusiness definition. Limited opening hours or a requirement to buy goods or services does not alone remove a charger from the public definition. Check your position with your solicitor. [S5]

A place marker and a status feed are different pieces of information. For operators in scope, the guidance requires reference and availability data to be opened using the Open Charge Point Interface (OCPI), the specified data-sharing protocol. It requires equipment-status changes to be reflected in the data within 30 seconds. That requirement does not promise a named map will display your new charger immediately. [S4]

Ask the operator to show how its data is published and how missing or stale records are investigated. Make this part of commissioning, then agree who checks it when equipment is replaced. Use the public regulations checklist to keep listing work within the wider operating plan.

Ask the operator to demonstrate a status change in its published data during commissioning. Record the charger identifier, the time of the test and the visible result. Treat a successful data test and a correct map display as separate acceptance items, with an owner assigned to investigate either failure.

How do you correct inaccurate charging information?

For manually maintained Zapmap records, its addition page directs users to Suggest edit, including for pricing changes. For live partner records, take the issue to the operator supplying the feed. [S1] Google’s place-edit process covers information corrections and location changes; changes are reviewed before publication. [S3]

Keep a dated issue record with the map link, charger identifier, screenshot and correct information. State whether the error concerns the location, access, price or equipment status. This gives the responsible team something specific to investigate. Close the issue only after checking the visible result.

As a suggested launch check, ask a colleague unfamiliar with the site to find the entrance from the listing. Compare the displayed hours and restrictions with the signs. After a tariff or parking change, repeat the relevant checks and retain the operator’s response if a feed remains wrong.

What should you do next?

Prepare your handover sheet and assign responsibility for each platform before launch. Piggy Pineapple Ltd operates this referral service. We refer enquiries to installer partners and may be paid a fee. Our owner holds shares in at least one partner. Before sharing your details, we name the partner and disclose any shareholding our owner holds in it. Read how we work and get matched with an installer that covers your area.